Subject : PTA to Improve Customers’ Protections from Obnoxious Calls and Spam SMSes
PTA to Improve Customers’ Protections from Obnoxious Calls and Spam SMSes
Pakistan Telecommunication Authority (PTA) has decided to further improve its protection policy for mobile/telephony users with the amendment of its regulations for telecom operators and their services that may cause inconvenience to subscribers.Authority has said that The subscription of the repeated fraudulent call/SMS originator should be terminated along with the IMEI number of the originating handset within in 24 hours of the receipt of the complaint. PTA proposed amendments in “Protection of Spam, unsolicited, fraudulent and obnoxious communication 2009”, regulations. If the originator is repeatedly involved in obnoxious communication even after issuance of warning, the operator shall suspend the telephone subscription of the originator within 24 hours of the receipt of the complaint and operators are asked to record any such subscriptions in the black list along with complete user antecedent. Telecom operators shall maintain the “Grey and black list” of subscribers involved in obnoxious communication along with complete user antecedents. The grey list shall comprise of telephone subscriptions along with complete user antecedents who have been issued a warning on account of making obnoxious communication.
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